Human Resource Business Partner
Unifi Africa
Lusaka, Zambia
Permanent
Apply
Posted 29 October 2024 - Closing Date 08 November 2024

Job Details

Job Description

Responsibilities:

General

  • Participate in driving and implementing strategic HR initiatives within the function to foster a high-performance culture.
  • Ensure all HR activities and duties are conducted in full compliance with relevant regulations and standards.
  • Provide monthly and adhoc reports on key HR Metrics as requested for the functions
  • Ensure that all learning and development needs are communicated promptly to the Learning & Development Officer and HR Manager.

Business Partnering

  • Maintain and uphold HR standards and best practices within the business unit.
  • Provide support to line managers in handling various people matters, ensuring effective management and resolution.
  • Train and staff in the use of HR systems and processes to ensure adoption and compliance
  • Participate in compiling and analyzing feedback from exit interviews or surveys to identify trends and areas for improvement in retention strategies and organizational culture.

Employee Engagement and wellness

  • Participate in developing and implementing action plans based on insights from the Employee  Survey, and drive follow-through to address identified areas for improvement.
  • Participate in promoting Team Building activities for the functional units
  • Provide support on wellness programmes/interventions during the employee lifecycle

Employee Relations

  • Train and develop Line Managers to enhance their expertise in managing Employee Relations (ER) effectively within their teams.
  • Coordinate capability and disciplinary hearings as required and communicate the outcomes ensure the effective implementation of the resulting actions.

Performance Management and capacity development

  • Actively guide and support in the end to end performance management process.
  • Collaborate with new hires and their managers to ensure probationary KPIs and long term KPIs post probation are put in place accordingly
  • Ensure continuous performance feedback discussions are held to facilitate coaching, provide feedback, and promote continuous improvement and engagement.
  • Monitor and address underperformance issues in collaboration with the Learning and Development  team

Recruitment 

  • Coordinate and manage recruitment activities to fulfill the staffing needs of the business unit.
  • Provide comprehensive support to the function throughout the recruitment process, ensuring compliance with HR Processes.
  • Monitor and track vacancies in the department and ensure closure within acceptable timelines.
  • Develop the skills of line managers in the resourcing process, including the effective use of tools available

On-Boarding

Manage the end to end on-boarding process including but not limited to:

  • Facilitate access to essential tools, technology, and resources needed for new hires to perform their roles effectively.
  • Provide clear and comprehensive information about the role to help the new employees understand their responsibilities, purpose, and impact within the Unifi.
  • Ensure the timely completion and submission of all required onboarding documentation, including employment contracts, compliance agreements and payroll data.
  • Together with the hiring manager, assign a buddy or mentor to support new employees in integrating into Unifi and becoming familiar with the team and organizational culture.
  • Coordinate with Learning & Development (L&D) onon-boarding.
  • Schedule regular check-ins and feedback sessions with new hires and their managers to assess engagement, address any concerns, and provide necessary support during the onboarding process.

Off-boarding

Manage the end to end exit management process including but not limited to:

  • Ensure the completion and accuracy of all required documentation, including final pay, benefits, and compliance forms.
  • Conduct structured exit interviews to gather feedback and insights from departing employees.
  • Manage the clearance process, including the exit checklist, to ensure all company assets and access are returned and deactivated.
  • Ensure line manager communicates the departure to relevant stakeholders, such as team members, clients, and service providers, while maintaining confidentiality and professionalism.

Qualification:

  • Degree qualification in Human Resource, Administration or Industrial Psychology
  • Professional HR certification is a plus.
  • Minimum of 4 years of HR experience with at least two years in an HRBP role.
  • Strong knowledge of Labour laws and compliance requirements.
  • Excellent interpersonal and communication skills.
  • Demonstrated ability to build relationships and influence at all levels of the company.
  • Strong problem-solving and decision-making skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Proficient in HRIS and Microsoft Office Suite/Google.
  • Paid up Member of ZHRIM

Skills & Qualifications:

  • Understanding of how to drive organizational success through HR initiatives.
  • Strong ability to build relationships and influence at all levels of the organization.
  • Excellent verbal and written communication skills for effectively conveying HR guidelines and initiatives.
  • Strong analytical skills to assess complex situations and develop effective solutions.
  • Ability to make informed decisions that balance employee needs with business objectives.
  • Skilled in handling complex employee relations issues and conducting thorough investigations.
  • Ability to provide sound advice on HR policies and practices.